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Terms & Conditions

These Terms and Conditions ("Terms") govern the purchase of tickets and participation in events organized by VOYA Productions vof ("we," "our," "us"). By purchasing a ticket or attending our events, you agree to these Terms.

1. Event Admission

  • Entry to our events is only permitted with a valid ticket (digital or printed).

  • Tickets are non-transferable unless explicitly authorized in writing by VOYA Productions vof.

  • Guests must be of legal age where applicable and may be required to show identification at entry.

  • We reserve the right to refuse entry to anyone who does not comply with our event policies or who engages in disruptive or unsafe behavior.

2. Event Experience

  • We strive to deliver events as described, but details (including performers, schedules, or menu items) may be subject to change without notice.

  • We commit to operating professionally and ensuring a high-quality guest experience at all times.

3. Refund Policy

We operate a strict no-refund policy, except in the following case:

  • If VOYA Productions vof cancels the event outright.

In cases of force majeure (unforeseen circumstances beyond our control, such as severe weather, government restrictions, or other extraordinary events), VOYA PRoductions vof reserves the right to either reschedule the event or offer refunds at our sole discretion.

If an event is rescheduled, all purchased tickets remain valid for the new date. Refunds will not be issued for rescheduled events unless expressly stated.

This policy ensures smooth operations for our productions while maintaining fairness for our guests.

4. Guest Conduct

  • Guests are expected to behave respectfully towards staff, performers, and fellow attendees.

  • Inappropriate or disruptive behavior may result in removal from the event without refund.

5. Event Safety and Liability

  • By attending, you acknowledge that you participate at your own risk.

  • VOYA Productions vof is not liable for loss, theft, or damage to personal property at our events.

  • You agree to comply with all health and safety protocols in place during the event.

6. Photography and Media

  • By attending, you consent to photography and videography which may be used for promotional purposes.

  • If you do not wish to appear in promotional material, please notify our staff prior to the event.

7. Accessibility

  • We are committed to making our events accessible wherever possible. Guests requiring specific accommodations should contact us in advance.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Belgium. Any disputes will fall under the jurisdiction of the Belgian courts.

9. Contact Information

For any inquiries regarding these Terms, please contact us:
📧 info@kadee-eventgroup.com

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